Frequently Asked Questions
Frequently Asked Questions
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Do you ship around the world?
*10/1/2021: Due to several lost and delayed packages during the Coronavirus pandemic, we have only slowly started shipping direct internationally, now via DHL Express to Canada, Australia, UK, and parts of Europe, the Caribbean, South America, and the Pacific Islands. If you are outside these areas, please use a package forwarding company like Stackry.com if you would like to receive our products during this time.
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How quickly do you ship?
We ship out within 1-5 business days for in-stock items, up to 2 weeks for custom leather nametags. Pre-Order items will ship when the product is in stock, an estimate of which should be listed at the top of the description of any "Coming Soon" or "Pre-Order" item.
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A few items say "Coming Soon" but also say "Out of Stock." What's that about?
An unfortunate setting on our eCommerce website, pre-order and "coming soon" listings will say "Out of Stock" but you should go by the title of the product. If something says "Coming Soon" it means we're working on it now or soon. "Pre-Order" means we'll be delivering it within the estimated time announced. Check the product description for more info and updates on the status of the project.
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Can you make a jacket with a specific patch on it?
Not currently. Any of our garments are easy to add patches yourself or by your local drycleaner/sewing shop, and we do offer some of our jackets without patches so you can configure them exactly the way you want.
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Will you make something custom for me?
We'd love to hear what you have in mind and we'll see what we can do. It never hurts to ask, so please reach out at any time to info@lunareplicas.com
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Will you be offering replica space suits, helmets, "Snoopy" caps, or other EVA hardware?
Not at this time, since we're mainly focused on the personal and training gear from the early NASA Programs. Our friend Ryan Nagata is an absolute expert on replica vintage spacesuits and may be able to provide what you're looking for.
- I'd love to see your stuff in person. Do you have a store? We do not currently have a storefront other than online. Luna Replicas is a small but enthusiastic and resourceful operation, so perhaps in the future we will have a location. We are planning on having booths at space-related events throughout the year, primarily Spacefest in Tucson, AZ!
